Privacy, Data Security & Responsible Use

SwimStream Pro

We are committed to responsible, transparent, and secure data practices aligned with Australian privacy expectations and education-sector requirements.

1. Purpose of Data Collection

SwimStream Pro collects only the information necessary to operate swimming events effectively. This may include:

  • Participant names
  • School, club, house or team affiliation
  • Lane allocations and event participation data
  • Timing results and race outcomes

This information is used solely to:

  • Run swim meets efficiently
  • Provide live event updates and results
  • Generate reports for organisers

We do not intentionally collect unnecessary personal information.

2. Student Data Protection Commitment

  • Schools or organisations retain ownership of their data
  • SwimStream Pro acts only as a service provider
  • Data is not sold, rented, or used for advertising or marketing

We support schools in meeting their duty of care regarding student privacy.

3. Data Hosting Location

SwimStream Pro uses reputable cloud hosting providers with industry-standard security controls.

Hosting providers or locations may change as the platform develops; however, services are selected based on:

  • Security standards
  • Reliability and performance
  • Suitability for educational environments

More specific hosting information can be provided to authorised schools or organisations upon request.

4. Data Security Measures

We implement reasonable safeguards to protect stored information, including:

  • Secure cloud infrastructure
  • Encrypted data transmission (HTTPS)
  • Access controls where applicable
  • Restricted administrative access

While no system can guarantee absolute security, we follow accepted industry practices to minimise risk.

5. Data Retention

Event organisers determine how long participant data remains within the platform. Typical practice includes:

  • Temporary storage for event operation
  • Optional deletion following event completion
  • Export capability for school or organisational record keeping

We encourage removal of data once operational needs are complete.

6. No Advertising or Data Selling

  • Does not sell personal data
  • Does not use student information for marketing
  • Does not include advertising directed at participants

Any analytics used are limited to platform performance and improvement.

7. Responsible Use Expectations

Event organisers remain responsible for:

  • Uploading appropriate participant information
  • Ensuring consent requirements are met where applicable
  • Supervising student use where relevant
  • Following their organisation’s ICT and privacy policies

8. Compliance Awareness

SwimStream Pro is developed with awareness of:

  • Australian Privacy Principles
  • School-sector data protection expectations
  • Child safety and online safety considerations

We aim to support schools seeking approval for educational technology use.

9. Security Incident Response

If a security concern arises:

  • The issue will be investigated promptly
  • Affected organisations will be notified where appropriate
  • Corrective actions will be taken as soon as reasonably possible

Transparency and responsible communication are priorities.

10. Contact Regarding Privacy

For privacy, data security, or information handling enquiries:

Email: privacy@swimstream.pro

11. Policy Updates

This page may be updated as the platform evolves, security practices improve, or regulatory expectations change.

The most current version will always be available on this website.